Invisible Fence of Upstate New York

Serving Upstate NY
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Nice to meet you.

We’re Invisible Fence of Upstate New York. And we’re glad you’re here. Our branch is an authorized, full-service dealership of genuine Invisible Fence Brand products and services. Since 2004, we’ve remained committed to improving the way Upstate NY pet owners live with their four-legged family members.

With more than 28,000 satisfied human customers in the Upstate NY area, as well as the endorsement of neighborhood veterinarians, we’re passionate about working hard—so you can enjoy your pet more, and worry about them less. From system installation to our exclusive Perfect Start™ Plus training and beyond, Invisible Fence of Upstate New York is always here for you and your pet. That’s our promise to you both.

Find your Solution

Let's talk.

  • Contact:

    (585) 271-1700
    UpstateNY@invisiblefence.com

  • Address:

    720 Westfall Road,
    Rochester, NY 14620
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  • Hours of Operation:

    Mon: 8:00am-5:00pm
    Tue: 8:00am-5:00pm
    Wed: 8:00am-5:00pm
    Thu: 8:00am-5:00pm
    Fri: 8:00am-4:00pm
    Sat: Closed
    Sun: Closed

  • Want expert tips and tricks to enjoying your pet? Go fetch our latest blog.
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The Heartbeat of your Invisible Fence® Brand System

Batteries

Invisible Fence® Brand Power Cap® batteries are the safest and easiest way to keep your pet protected. Don't trust your pet's safety to imitation replacement batteries. Invisible Fence® Brand Power Cap® batteries consistently exceed industry standards and are the most reliable way to keep your pet happy and safe 100% of the time.

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The big picture.

Invisible Fence Brand systems feature exclusive technology that works together to give your pet more freedom. All while keeping them out of harm’s way—and out of the hostas. With the same Computer Collar® Receiver, your dog or cat can enjoy safe yard boundaries, access our secure pet door, and learn to resist the temptation of the kitchen garbage can…even when you’re not there to chaperone.

Invisible Fence Brand systems integrate easily, so you can enjoy your pet indoors and out. Plus, they include professional installation and our exclusive, scientifically based pet training. Our solutions are effective. Affordable. And they all come from the original pioneers of pet fencing technology since 1973. So, let’s talk. Together, we’ll discover the solution that’s the perfect fit for you and your pet.

Our partners.

  • Our team.

    Tony Hettinger, Owner

    Tony has been president of Invisible Fence of Upstate NY in the Rochester market for more then 17 years.  His #1 priority is the safety of the pets.  He will make sure that he and his staff will take care of you and your pets the way that you should be treated.  "Customer service is key to being a successful owner", Tony says.  

    Amy Pusateri, General Manager

    Amy has been with the Invisible Fence of Upstate NY for 12 years.  She will oversee the operations of the office to make sure that the customers satisfaction is achieved!

    Lauren Wolck, Office Coordinator

    Lauren has been with Invisible Fence of Upstate NY for 7 years.  She will answer any questions that you might have with your well being for you and your pets at top priority.  

    Sue Bronson, Office Assistant

    Sue has been with Invisible Fence of Upstate NY for 10 years.  She will answer any questions that you may have while providing full support and friendly customer service.  She is highly-trained and ready to help you keep your pet safe.

    Nikki Polito, Office Assistant

    Nikki is in our office, ready and willing to answer any questions that you might have along the way.  

    Amanda Hochlander, Office Assistant

    Amanda is in our office, ready and willing to answer any questions that you might have along the way.

    Jess Rawleigh, Pet Management Consultant

    Jess Rawleigh has been with Invisible Fence of Upstate NY for 5 years.  He is our Sales Professional for the Rochester NY and surrounding area.  Call today for your Free Consultation with Jess so we can help you lead a safer, happier and healthier life with your pet. 

    Nate Dusett, Pet Management Consultant

    Nate is a Pet Professional for the Rochester NY and surrounding area. Call today for your Free Consultation with Nate so we can help you lead a safer, happier and healthier life with your pet. 

    Scott Hughes, Pet Management Consultant

    Scott is a Pet Professional for the Rochester NY and surrounding area. Call today for your Free Consultation with Scott so we can help you lead a safer, happier and healthier life with your pet. 

    Matthew Drake, Pet Management Consultant

    Matthew is a Pet Professional for the Rochester, NY  and surrounding area.   Call today for your Free Consultation with Matt so we can help you lead a safer, happier, and healthier life with your pet.

    Marcus Brown, Pet Management Specialist

    Marcus is a certified Invisible Fence® Brand Dog Trainer that has been with Invisible Fence of Upstate NY for 7 years.  He is responsible for installation, training, and servicing your Invisible Fence® Brand solution.

    Nathan Norcott, Pet Management Specialist

    Nathan is a certified Invisible Fence® Brand Dog Trainer. He is responsible for installation, training, and servicing your Invisible Fence® Brand solution.

    Angelo Hamm, Pet Management Specialist

    Angelo is a certified Invisible Fence® Brand Dog Trainer. He is responsible for installation, training, and servicing your Invisible Fence® Brand solution.

    Warren Smith, Pet Management Specialist

    Warren is a certified Invisible Fence® Brand Dog Trainer.  He is responsible for installation, training, and servicing your Invisible Fence® Brand Solution.

    Chad Zimmerman, Pet Management Specialist

    Chad is a certified Invisible Fence® Brand Dog Trainer.  He is responsible for installation, training and servicing your Invisible Fence® Brand Solution.


    Brian Dlugoz, Pet Management Specialist

    Brian is a certified Invisible Fence® Brand Dog trainer.  He is responsible for training, installation and servicing your Invisible Fence® Brand Solution.

    Get started today.

    At Invisible Fence of Upstate New York we’re passionate about protecting pets — so you can focus on fun! So, let’s talk. And we’ll find the gentle, effective, affordable solution that’s right for you and your pet. Guaranteed.

    Find your solution
    Let's talk.

    (585) 271-1700