FAQs.

Power Cap Battery Questions

• How do I replace the battery in my Invisible Fence® Brand Computer Collar?
  1. Use a small, thin coin to remove the Power Cap battery from the Computer Collar unit. Insert the coin in the slot on top of the Power Cap unit and turn it 45 degrees counter-clockwise. Do not push down while turning. The Power Cap unit will rotate while the spring inside will push the Power Cap battery out of the Computer Collar unit battery chamber.
  2. Install a new Power Cap battery by lining up the lugs on the bottom of the Power Cap unit with the grooves in the sides of the receiver’s battery chamber. Make sure the metal tabs on the bottom of the Power Cap unit are not bent. Place the Power Cap battery into the chamber while gently, but firmly, turning it clockwise 45 degrees with your fingers.
• How often should I replace the battery in my Invisible Fence® Brand Computer Collar?
  We recommend changing the battery every 3 months - it’s the safest, easiest and most reliable way to guarantee your pet’s safety 100% of the time.
  
  To purchase a Power Cap battery or renew your Power Cap plan online, click here.
• Where can I buy batteries for my Invisible Fence® Brand collar?
  Power Cap Batteries for your Invisible Fence® Brand collar can be purchased through our online store or by calling 800-578-3647. We recommend keeping your pet on an annual Power Cap Plan – it’s the safest, easiest and most reliable way to guarantee your pet’s safety 100% of the time. Don’t wait until your pet figures out their Power Cap battery is drained – keep a fresh Power Cap battery in their collar at all times.
  
  To purchase a Power Cap battery or renew your Power Cap plan online, click here.